Resources and Specifications
Frequently Asked Questions
Secretlab chairs are built to be highly customizable and feature a wide range of adjustments. We recognize that people come in all shapes and sizes, and our chairs are designed to accommodate various heights and weights.
To get an idea of the best fit for you, check out our sizing calculator.
However, you should also refer to the specifications sheet for each chair for more detailed dimensions.
Upon purchase and fulfilment, a confirmation email containing an Assembly Video as well as an Assembly Guide will be sent to your inbox. You can also find the Assembly Video and Assembly Guide in our Resources page.
The Assembly Video and Guide will give you a step-by-step visual walkthrough, as well as some important safety information to keep in mind. So, watch it through at least once before you start. Most users take about 20 minutes to assemble their chair.
If you run into any issues during the assembly, please feel free to contact us through our Contact Form and our support team will do their best to help you.
Secretlab chairs are exceedingly durable, but proper aftercare is still crucial to ensure they stay in good condition for a long time. This means keeping liquids away from your chair, and also wiping it down once in a while to keep it clean. We’ve compiled a handy Aftercare Guide with more detailed instructions, and you can refer to that for more information.
Our warehouse is based in Sydney, NSW and orders usually take up to 2 working days to be processed and 90% of our orders are delivered within 2 - 4 working days. Exceptions include distant locations* and stock availability.
* Secretlab will not be held accountable for any delays in shipping due to customs or carrier delays, and unforeseen circumstances outside of our control.
When your order has been shipped, you'll receive a shipping confirmation and tracking number via email. The tracking information can take up to 24 hours to update, so don’t worry if it doesn't show up immediately.
Secretlab OMEGA 2020
여태 게임하면서 어쩌다 생긴 의자 계속쓰고있었는데 ,항상 게이밍의자를 사고싶긴했습니다. 어쩌다 생긴 의자가 버리긴아깝고 튼튼해서 계속 쓰고있던 와중에 오버워치를 켜니 이 의자사진이 딱 뜨더라고요. 제 마음속에 바로 안착했고, 재택근무 이벤트로 할인도 하고있어서 샀습니다. ^^ 게임방 원래 우중충했는데, 이젠 방에 들어갈때마다 화사합니다. 역시 사람은 사고싶은거 사면서 살아야 한다고 생각합니다.
Bought this for the wifey. Good size and lumbar pillow provides good support. Best chair she ever sat in she claims haha
I was very unsure because all the reviews in the website were so positive, I thought the reviews were bought or just fake reviews. After buying some cheap chairs (and waste the money on them) I decided to give it a try to some quality. I was very nervous but it really payed off, the chair is amazing! firm, clean, very comfy, the reality everything that is advertised and all the other reviews are true! it is just amazing!
As a person that works very long hours in front of the computer, back pain has been with me most of my life. This chair has a lot of thought in ergonomics and support, for the first time in years I don't have any back pain or strain. For me it was a great investment. To any other artists out there I strongly recommend this chair.
I have been using it for a while now and I really love it!!! Thank you so much.