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OMEGA Series
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1 Choose your Upholstery
2 Choose your Color
Special Edition
Secretlab Chairs Features
Secretlab Chairs Materials
We usually ship orders out within 2-3 working days upon receiving payment. Thereafter, it depends on your location, but we have local warehouses in each country so it shouldn’t take more than a week* for you to receive your package.
* Secretlab will not be held accountable for any delays in shipping due to customs or carrier delays, and unforeseen circumstances outside of our control.
When your order has been shipped, you'll receive a shipping confirmation and tracking number via email. The tracking information can take up to 24 hours to update, so don't worry if it doesn't show up immediately!
From the moment you unbox the package to the comfort of reclining in your brand new chair, every detail has been refined to make your Secretlab experience the best. Tell us your favourite part of your Secretlab unboxing experience! Give your back a break. Invest in years of comfort at https://secretlab.co/.
Posted by Secretlab on Monday, July 30, 2018
2-year warranty with top class support.
Secretlab 2-Year Warranty
Return / Refund Policy
Up to 49 days from the date of delivery, subject to return fees.
| Recommended | Max Load | |
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What's In The Box
OMEGA 2018 seatbase with armrests
Aluminium wheelbase
Multi-functional tilt mechanism
Class 4 hydraulic piston
Hydraulic sleeve
5x 6cm PU casters
Side covers
Screw set
Velour head pillow
Memory foam lumbar pillow
We've designed our chairs to be as adjustable as possible, taking into consideration that people have varying weights and height. We do have a recommended using our chair measurement guide base on your height and weight here with our Sizing Guide to get a better idea on which chairs suits you best.
However, we also understand that people come in different shapes and sizes, so as our Sizing Guide is based on a general guideline, we strongly recommend checking out the measurements of each chair under the Resources page.
We also suggest comparing these measurements against your current chair, to give you a better idea of which chair would fit you best.
Upon purchase & fulfillment, a confirmation email containing an Assembly Video as well as an Assembly Guide will be sent to your inbox. Alternatively, you can find the Assembly Video and Assembly Guide in the Resources page.
The Assembly Video and Guide will give you a good step-by-step visual walkthrough, as well as some important safety information to keep in mind. So watch it through at least once before starting and you'll find it much easier. An average person takes about 20 minutes to assemble the chair!
If you run into any issues during the assembly, please do not hesitate to drop us an email at info.eu@secretlab.sg and our support team will do their best to help you.
We have prepared an aftercare guide for our customers.
From the moment you unbox the package to the comfort of reclining in your brand new chair, every detail has been refined to make your Secretlab experience the best. Tell us your favourite part of your Secretlab unboxing experience! Give your back a break. Invest in years of comfort at https://secretlab.co/.
Posted by Secretlab on Monday, July 30, 2018
Customer Reviews
Customer Reviews
- Reviews
- Questions
Great chair
easy to install and very comfy chair! will recommend to anyone! definitely worth the investment
Love The SoftWeave!
The Omega SoftWeave gaming chair was super worth the purchase. I was a bit hesitant on getting it due to the price but I wasn't disappointed when I initially received the chair. So far, I have had it for over a month and still feels comfortable. I don't have any pain issues on the back and shoulders and can easily sit up straight without causing strains. My only issue is that lumbar support. It tends to shift a lot when sitting for prolonged times and makes me want to have just gotten the Titan with built in lumbar support function. Otherwise, the chair is great and well worth the purchase :)!
Not disappointed
I did a lot of research in finding the best chair for me. I got to say that I was a bit sceptical only because all the reviews were positive and thought they are not real. I took the “risk” and I have to say I’m really satisfied of the build quality,the materials quality, ergonomics and comfort tip top notch. I definitely recommend this chair to anyone who is looking for a great looking chair that gives a lot a comfort even after a 8 hours gaming session :) . Thanks a lot Secretlab and keep up the good work!
Best purchase I have ever made for real.
This chair is stylish, comfortable, and sturdy. Basically anything and everything you could want from a chair at a VERY reasonable price considering the high quality materials, instructions, and great customer service/delivery process. I am more than thrilled about my SecretLabs Omega SoftWeave chair purchase and will for sure be a customer for life.
As advertised!
I was sceptical of Secret Lab and figured it was just a lot of over hype but was I wrong! They shipped the next day, fast shipping, arrived fine, set up was super easy and the comfort of the chair (Omega) is incriedible. A+
Direct Pricing
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